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Rule 14 · Rule 3

A privacy center for your Data Principals

Rule 14 asks you to publish how people make requests. The privacy center is where they make them, under your brand.

Updated 4 Nov 2026

Short answer

Rule 14 asks every Data Fiduciary to publish how Data Principals make requests and which identifier they need, and Rule 3 asks each notice to give the means, with a link, to withdraw consent and exercise rights. TruePrivacy's privacy center is a branded self-service portal where Data Principals submit requests, manage preferences, check request status and download their data through a secure link. It gives your notice links one place to point to.

What the privacy center does

Rule 14 asks you to publish how Data Principals make requests, and Rule 3 asks your notice to link to the means to withdraw consent and exercise rights. One portal can serve both, under your own brand. People can come back to it to check status or change their choices.

Submit requests

Access, correction, erasure, consent withdrawal and nomination requests, with identity verification before work starts.

Manage preferences

People review and change their consent choices at any time, which supports withdrawal under s.6(4).

Check status

People see where their request stands.

Download by secure link

People download their data through a secure link.

Your brand

Branded to your organisation, with support for multiple brands and workspaces.

How to put the privacy center to work

  1. 01Brand the portal

    Set it up under your brand, and run separate brands if you have them.

  2. 02Publish the route

    Link the privacy center from your website, app and notices, and state the identifier a person needs (Rule 14).

  3. 03Take requests

    Requests are verified and run against the clock in rights requests. Tasks then fan out to connected systems.

  4. 04Close the loop

    People check status and, for access requests, download their data through a secure link. Every action is logged on the audit trail.

Mapped to the Act and Rules

DutySection or ruleWhat TruePrivacy does
Publish how to make requests and the identifier neededRule 14A branded portal to publish and link to
Means, with a link, to withdraw consent and exercise rightsRule 3Preference management and requests in one place
Withdraw consent as easily as it was givens.6(4)Preferences people change themselves
Summary of personal data and its processings.11Download through a secure link
Correction, completion, updating and erasures.12Correction and erasure requests submitted in the portal
Nominations.14Nomination requests

What you still publish yourself

Board route and contact details

Rule 3 also asks your notice to show how to complain to the Board, and Rule 9 asks you to publish the business contact of the person who answers questions about processing, or of the DPO for an SDF. Write those into your notice and website. Run grievances through your grievance desk, with its published response period.

Identity verification runs before work starts on a request, so choose an identifier you already hold for each person and publish it (Rule 14). The request form template can help you draft what to ask for.

Works with

Sources

  • Digital Personal Data Protection Act, 2023 (Act No. 22 of 2023)
  • Digital Personal Data Protection Rules, 2025, G.S.R. 846(E), 13 November 2025

Updated 4 Nov 2026. Educational information, not legal advice.

Questions, answered

Educational, not legal advice.

All DPDP FAQs
What is a privacy center?

A self-service portal where Data Principals submit requests, manage preferences, check request status and download their data. TruePrivacy's is branded to your organisation.

What does Rule 14 ask me to publish?

How Data Principals make requests and which identifier they need. A privacy center is one practical place to publish and take those requests.

Can people withdraw consent in the privacy center?

Yes. They can manage their preferences there, and consent withdrawal is one of the request types.

Your DPDP plan, starting today

Core obligations for data fiduciaries begin on 13 May 2027.

13 May 2027

Core obligations begin